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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q61-Q66):
NEW QUESTION # 61
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Based on the scenario above, answer the following question:
According to scenario 1, which of the following controls implemented by Antiques is a detective and administrative control?
Answer: C
NEW QUESTION # 62
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Why did InfoSec establish an IRT? Refer to scenario 7.
Answer: B
Explanation:
Based on his tasks, Bob is part of the incident response team (IRT) of InfoSec. According to the ISO/IEC
27001:2022 standard, an IRT is a group of individuals who are responsible for responding to information security incidents in a timely and effective manner. The IRT should have the authority, skills, and resources to perform the following activities:
* Identify and analyze information security incidents and their impact
* Contain, eradicate, and recover from information security incidents
* Communicate with relevant stakeholders and authorities
* Document and report on information security incidents and their outcomes
* Review and improve the information security incident management process and controls Bob's job is to deploy a network architecture that can prevent potential attackers from accessing InfoSec's private network, and to conduct a thorough evaluation of the nature and impact of any unexpected events that might occur. These tasks are aligned with the objectives and responsibilities of an IRT, as defined by the ISO
/IEC 27001:2022 standard.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements, Clause 10.2, Information security incident management
* ISO/IEC 27035-1:2023, Information technology - Information security incident management - Part
1: Principles of incident management
* ISO/IEC 27035-2:2023, Information technology - Information security incident management - Part
2: Guidelines to plan and prepare for incident response
* PECB, ISO/IEC 27001 Lead Implementer Course, Module 10, Information security incident management
NEW QUESTION # 63
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determinedthat this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. which committee should Operaze create to ensure the smooth running of the ISMS?
Answer: B
Explanation:
According to ISO/IEC 27001:2022, clause 5.1, the top management of an organization is responsible for ensuring the leadership and commitment for the ISMS. However, the top management may delegate some of its responsibilities to an information security committee, which is a group of people who oversee the ISMS and provide guidance and support for its implementation and operation. The information security committee may include representatives from different departments, functions, or levels of the organization, as well as external experts or consultants. The information security committee may have various roles and responsibilities, such as:
* Establishing the information security policy and objectives
* Approving the risk assessment and risk treatment methodology and criteria
* Reviewing and approving the risk assessment and risk treatment results and plans
* Monitoring and evaluating the performance and effectiveness of the ISMS
* Reviewing and approving the internal and external audit plans and reports
* Initiating and approving corrective and preventive actions
* Communicating and promoting the ISMS to all interested parties
* Ensuring the alignment of the ISMS with the strategic direction and objectives of the organization
* Ensuring the availability of resources and competencies for the ISMS
* Ensuring the continual improvement of the ISMS
Therefore, in scenario 5, Operaze should create an information security committee to ensure the smooth running of the ISMS, as this committee would provide the necessary leadership, guidance, and support for the ISMS implementation and operation.
References: ISO/IEC 27001:2022, clause 5.1; PECB ISO/IEC 27001 Lead Implementer Course, Module 4, slide 9.
NEW QUESTION # 64
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.
Answer: B
Explanation:
Managerial controls are administrative actions that are designed to prevent or reduce the likelihood of security incidents by influencing human behavior. They include policies, procedures, guidelines, standards, training, and awareness programs. In scenario 2, Beauty has implemented a managerial control by conducting information security awareness sessions for the IT team and other employees that have access to confidential information. These sessions aim to educate the staff on the importance of system and network security, the potential threats and vulnerabilities, and the best practices to follow to avoid the occurrence of incidents. By raising the level of awareness andknowledge of the employees, Beauty can reduce the human errors and negligence that might compromise the security of the information assets.
References: ISO/IEC 27001:2022 Lead Implementer Course Content, Module 7: Implementation of an ISMS based on ISO/IEC 27001:20221; ISO/IEC 27001:2022 Information Security, Cybersecurity and Privacy Protection, Clause 7.2: Competence2; ISO/IEC 27002:2022 Code of practice for information security controls, Clause 7.2.2: Information security awareness, education and training3
NEW QUESTION # 65
Which of the following statements regarding information security risk is NOT correct?
Answer: B
Explanation:
According to ISO/IEC 27001:2022, information security risk can be accepted as one of the four possible options for risk treatment, along with avoiding, modifying, or sharing the risk12. Risk acceptance means that the organization decides to tolerate the level of risk without taking any further action to reduce it3. Risk acceptance can be done before, during, or after the risk treatment process, depending on the organization's risk criteria and the residual risk level4.
References: 1: ISO 27001 Risk Assessments | IT Governance UK 2: ISO 27001 Risk Assessment: 7 Step Guide - IT Governance UK Blog 3: ISO 27001 Clause 6.1.2 Information security risk assessment process 4:
ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide - Advisera
NEW QUESTION # 66
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